If your question is not here, email us and we will answer it — and probably add it.
No. That is the whole point. MikrotikAdmin asks what you want to achieve — "share bandwidth fairly", "block a device", "set up a hotspot" — then writes the RouterOS rules for you and shows you exactly what it will change before it changes anything.
Any router running RouterOS 6.4x or RouterOS 7.x with the API enabled. It detects the version on connect and uses the correct paths for that generation, including the different User Manager layouts.
Nothing, until you try to install a newer version. The copy you already have goes on working for good — same features, same router, no reminders and no lockout. What the renewal buys is versions published after your cover ended. If you download one of those without renewing, it will tell you plainly that this version is newer than your licence covers, and offer you two choices: renew, or reinstall the version you own. Your licence is never cancelled and your router is never touched. We would rather say this here than have you discover it a year from now.
Because MikroTik keeps changing RouterOS. A build from two years ago was written against the RouterOS of two years ago, and will eventually meet a release that moved a command or renamed a menu. If your routers stay on the RouterOS you have, you may never need another version — plenty of operators will not. Renew when you upgrade RouterOS, or when a feature you want lands. It is priced at 25% precisely so it is a decision you make, not a bill you cannot avoid.
No. Basic, Standard and Pro are bought once and keep working for good — there is no renewal you have to pay to go on using the software. The purchase includes twelve months of upgrades; after that a further year costs 25% of what you paid. What that buys is new versions: MikroTik keeps changing RouterOS, and a copy that stops being updated will eventually meet a RouterOS release it was never built for. Skip the renewal and the version you have carries on working exactly as it does today — on the RouterOS versions it already supports. The optional cloud add-on is billed monthly on top, per router.
The licence runs the app on your computer against a router you can reach. The cloud add-on lets you manage routers that are somewhere else entirely, and gives your customers a self-signup portal. It is an add-on to a Standard or Pro licence, not a replacement for it.
Yes. The free trial runs for 14 days with full ticketing so you can create, print and manage vouchers on your own router. No card is required to start.
Nothing on the router changes. The configuration lives on the router itself, not in our cloud. You lose remote management and the customer portal; the desktop licence and everything you configured keeps working.
Yes, including the fact that User Manager is a separate package on RouterOS 7. If it is not installed the app tells you so and how to install it, instead of failing with a raw API error.
Card, bank transfer and USSD through Paystack and Flutterwave, in naira. Receipts are issued automatically.
No card, no account. Download it, connect to your router and print your first batch of vouchers today.